Direct: 678.365.1578
Frequently Asked Questions

Knowledge Base

The place where to get all your trip questions answered.

At Jaylyn, we understand the sensitivity of trust and confidentiality of our clients. All our drivers are verified, background checked, and professionally trained. Unqualified candidates are eliminated early in the screening. Give us a try and enjoy a comfortable ride with us!

Driver’s details will be shared with you through SMS and email one hour prior to your pickup time. For example, if you are booking is at 5:00PM, you will receive the driver’s details no later than 4:00PM.

Our charges are different from ride-to-ride. Go to service page to get more details or book your personal driver on the web or over the phone.

You may make your reservation anytime. We are open 24×7 and our system automatically arranges chauffeurs for you.

We are on-demand chauffeur services. You can book for any place, at any time. We are offering 5 driving packages. Click here to know more about the packages. You can talk to our representative to get your own customized driving experience.

We do not limit ourselves to Houston only. We are available for cross-city and cross- state events. Call JayLyn Professional Driving Service Today to book your ride.

To edit a ride, call us 678-365-1578 at least two hours before scheduled pickup time.

JayLyn Professional Chauffeurs specialize in inter-city transportation and focuses specifically on providing quality service at fair prices. You can make a reservation for one-way, round-trip or multi-city trips.

Please send the details of your entire experience. Our Customer representative will get assist and help you to address the situation expediently.

We are delighted to support your request for additional pickup, drops or stopovers. However there will be additional changes for these requests. Please contact our customer care to get more information on this.

We need at least 24 hours notice to cancel any trip.

Bills/Invoices are automatically generated and sent to you by email for each trip that you complete with us. 


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